The sale was a joint effort between LongPlus and Acesee brands to sell products that were intended to be destroyed at a very low discount. The proceeds will be donated to the company's charitable foundation to help employees in need.
All product are brand LongPlus & Acesee. This batch of products was returned by buyers only because the packaging was damaged in transit. Therefore, their packaging is not complete, but it does not affect the normal use of the product.
Note: If you mind scratches, please place an order with caution.
2. How long does it take to receive the product after purchase?
Our products are all dispatched from Amazon's warehouse, and due to the time required for processing, the products are usually received within 15 working days.
3. Are CHARITY SALE products covered by warranty?
Sorry, all products on charity sale do not come with our standard 1-year warranty, and do not support for a 30-day return & refund.
However, we provide lifetime online technical support for you. For more information, please read our Refund Policy.